Rebuilding Lives

FFTC Subsidiary Helps Victims of Recent Natural Disasters

With four hurricanes and a major wildfire hitting over just a few weeks in fall 2017  an unprecedented string of natural disasters  it was not surprising that E4E Relief saw record numbers of applications and grants. But as the national leader of employee disaster relief programs, the organization had risen to the challenge for nearly two decades.

Following the impacts of Hurricanes Harvey, Irma, Maria and Nate, as well as the Santa Rosa wildfires, the numbers were staggering. By December 2017, the team handled more than 12,200 relief applications from employees affected by the natural disasters. More than $13.1 million was issued across thousands of grants that helped disaster victims rebuild their lives, offset evacuation expenses, provide basic life necessities and support for home repairs. In addition, more than $5 million in donations flowed into programs managed by E4E Relief.

By comparison, E4E Relief processed 12,200 applications and issued $13.2 million in grants for the entirety of 2018, including to victims of Hurricanes Florence and Matthew.

When a disaster hits, many victims turn to nonprofits or federal and state aid. But for those whose companies offer it, E4E Relief – a subsidiary of FFTC – grants much-needed funds to repay evacuation expenses, fix homes and begin to repair lives. 

The company was started in response to 9/11 with just one client, and was spun off from FFTC as a wholly owned subsidiary in 2014. The organization currently serves more than 1 million employees nationwide at companies as diverse as mid-size businesses and Fortune 500 organizations. Its extensive client roster includes Wells Fargo, Salesforce, Family Dollar and McKesson.

E4E Relief works with companies to set up their individual programs – some contribute money for relief, others create payroll deductions for employees to donate, while some do both. It’s not just natural disasters – E4E helps employees with expenses related to family emergencies, such as illness, death in the family, domestic abuse and house fires. 

And for the majority of the year, that is where the program’s attention lies. But hurricane season brings a renewed focus on emergency assistance funds.  

“It was an extraordinary couple of months, but our team rose to the occasion,” said Holly Welch Stubbing, a loaned executive to E4E Relief and Executive Vice President at FFTC. “The ultimate goal is always to assist people who are facing real adversity and to provide a readiness plan for companies who want to help their own during catastrophic disasters and hardships.”

E4E has received more than 12,200 applications and awarded more than $13.1 million in relief

The team was aided by additional staff brought in specifically to handle the increased volume. A dedicated Disaster Command Center was established to exclusively support Puerto Rico, including a customer service representative who had fled the island when the storm hit.

“The work we are doing today is really the culmination of what we’ve built over the last 13 years,” said Davida Rivens, Vice President & Director of Relationship Management for E4E Relief. “Whether it’s a hurricane or a house fire or an illness, it’s really about aiding people in a time of need. It feels good to to support our clients’ employees through an employee relief fund program.”

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